Account & data

Delete your account & data

You can delete your CaseGuardian account — and the personal information associated with it — at any time. Two ways: in-app, or by request to our support team.

Last updated: May 20, 2026 · Aligned with Apple App Store and Google Play deletion requirements

Option 1 — In-app deletion (fastest)

Open CaseGuardian on your phone.
Tap your account avatar in the top-right.
Scroll to Account & data.
Tap Delete account.
Confirm with Face ID, Touch ID, or your passcode.

The in-app flow deletes your account immediately on submission. Encrypted blobs are removed from our infrastructure within 30 days; residual backups age out within 90 days. Bitcoin anchors in the public ledger cannot be retracted, but they contain only fingerprints — no personal information.

Option 2 — By request

If you cannot access the app, write to support@case-guardian.com with the subject line “Delete my CaseGuardian account.” Include the email address on file. We will verify your identity and complete the deletion within 7 days of receipt.

By mail:

CaseGuardian L.L.C.
Attn: Account Deletion
30 N Gould St, Ste R
Sheridan, WY 82801
United States

By phone: (307) 363-9369

What happens when we delete your account

Your account record is removed from our systems.
Your sealed materials — encrypted blobs — are deleted from our infrastructure within 30 days.
Residual backup copies age out within 90 days.
Transactional tax records are retained for 7 years as required by U.S. tax law.
Bitcoin anchors remain in the public ledger forever — but they are 32-byte fingerprints with no personal information.

Before you delete

Account deletion is permanent and irreversible. If you have records you may need later — for a court matter, an insurance claim, or any other reason — export them first. The Attorney Package and Compliance Export formats produce standalone .zip + .ots files verifiable in any browser, even after your account is gone.

Questions about your data

For privacy questions outside of account deletion (access, correction, portability, GDPR / CCPA rights), see the Privacy Policy or write to privacy@case-guardian.com.